International and EU orders carrier charges are shown at checkout. Please note we deliver on an ex-works basis and are not responsible for customs charges or delays. Hayes Meadow Organic does not pay taxes, duty, or fees on international shipments; which are charged once a shipment reaches your country. Customs policies vary widely from country to country; therefore, we cannot predict what they will be. For specific information regarding custom policies and taxes, please contact your local customs office.

In Europe you can chose from: 

0-1 kg – £7.50-12  Depending on distance from the UK  – Transit 6 – 10  days – Tracked Royal Mail 

1-2 kg – £8-£15  Depending on distance from the UK  – Transit 7 – 12  days – Tracked Royal Mail 

0-30kg Their live price is displayed at checkout.  DHL Express International

0-30kg  £12-£25  Depending on distance. Transit 5-7 days. DPD Tracked Courier by road 

  • Some countries carry a higher rate with DPD due to road customs fees ( Bulgaria, Norway, Switzerland, Greece, Iceland)   
  • We do not offer refunds for international order issues arsing from country specific customs and duties costs. We ship our goods at 0% tax and it your responsibility to liaise with your customs to release the goods. Refunds will only be issued on receipt of products back from the carrier minus shipping costs.